1. Introduction

This privacy policy describes how Azzuro ("we", "us", "our") collects, uses, stores and protects personal data when you use our website and services (the "Service").

We process your personal data in accordance with applicable privacy legislation and principles of data minimisation and transparency.

By using our Service you agree to this privacy policy. If you do not agree, we ask you not to use our website or services.

2. What data we collect

We may collect the following categories of personal data:

2.1 Usage data

What we collect: Pages visited, time on pages, click behaviour, browser and device information.

Purpose: Analysis of user behaviour, optimisation of performance and user experience.

Legal basis: Consent | Retention: max. 30 days

2.2 Personal identification data

What we collect: Name, email address, phone number.

Purpose: Contact, quotes and communication, client management.

Legal basis: Consent or contractual necessity.

Retention: max. 30 days (or longer if required for the performance of an agreement)

2.3 Online identifiers & device data

What we collect: IP address, browser and version, operating system, device type.

Purpose: Website security, technical optimisation.

Legal basis: Legitimate interest | Retention: max. 30 days

2.4 Location data

What we collect: Location based on IP address.

Purpose: Personalisation of content, visitor analysis.

Legal basis: Consent | Retention: max. 30 days

2.5 Professional data

What we collect: Company name, business email address.

Purpose: Business communication, tailoring services to companies.

Legal basis: Legitimate interest or contractual necessity.

Retention: max. 30 days (or longer if a client relationship exists)

2.6 Consent data

What we collect: Cookie preferences, consent records.

Purpose: Legal compliance.

Legal basis: Legal obligation | Retention: as long as legally required

3. How we obtain your data

We collect personal data when you:

Fill in forms on our website
Contact us (email, phone, etc.)
Use our services
Interact with our website

Providing certain data may be necessary for entering into or performing an agreement.

4. Sharing of personal data

We do not share your personal data with third parties, unless:

You have given explicit consent
It is necessary for the performance of our services
It is required by law

We never sell your data.

5. International transfers

We strive to process your data within the region where services are provided. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your personal data.

6. Your rights

You have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to clear information

You can exercise these rights via: info@azzuro.ae

We handle requests within 1 month, with a possible extension of up to 3 months for complex requests.

7. Withdrawing consent

You can withdraw your consent at any time via:

The cookie settings on the website
Or by contacting us directly

Please note: this does not affect the lawfulness of any prior processing.

8. Complaints

You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In the UAE, this may be the relevant telecommunications or data protection regulatory body. You may also contact us directly at info@azzuro.ae.

9. Security of data

We take appropriate technical and organisational measures, including:

Restricted access to personal data
Secure servers and systems
Contractual obligations with processors
Internal security procedures

While we do everything to protect your data, no system can guarantee complete security.

10. Changes

We reserve the right to amend this privacy policy. Changes take effect once published on our website. We recommend checking this policy regularly.

11. Contact

For questions about this privacy policy:
info@azzuro.ae

Privacy Policy